Natacha Van Return Policy
We want you to love your Natacha Van pieces. If needed, request a return within 30 days of delivery for a seamless experience.
How to Return
- Complete the Contact Form within 7 days of delivery.
- Follow instructions in the Shipping a Return section to send back your package.
- Items must be unworn, unwashed, unmodified, undamaged, with all tags attached, and include any accessories or original packaging.
- Ship returns from the same country where the order was delivered.
- Final Sale items (e.g., customized pieces) cannot be returned or exchanged.
- Shipping fees are non-refundable.
Return Verification
Returned items will be inspected to ensure they meet our guidelines before processing a refund. Non-compliant items cannot be accepted.
