Shipping & Delivery

Shipping location and timelines
‍The below is our estimated Delivery Time for the parcel to be delivered to the applicable country and region. During pandemic, high season and sales, delivery might take longer than usual.

 

Location & Shipping Timeline  

🇭🇰 HONG KONG  
Delivery Time: Your parcel will be delivered within 2 – 3 business days  (except Hong Kong Outlying Islands, 2 - 5 business days).  

🇸🇬SINGAPORE
Delivery Time: Your parcel will be delivered within 3 – 4 business days.  

🇲🇾 MALAYSIA
Delivery Timeline: Your parcel will be delivered within 5 – 6 business days.

🇲🇴 MACAU
Delivery Timeline: Your parcel will be delivered within 3 – 4 business days.

🇹🇼 TAIWAN
Delivery Timeline: Your parcel will be delivered within 4 – 5 business days.

🇻🇳 VIETNAM
‍Delivery Timeline: Your parcel will be delivered within 4 – 5 business days

🇧🇩 BANGLADESH
‍Delivery Timeline: Your parcel will be delivered within 5 – 6 business days.

🇮🇩 INDONESIA
Delivery Time: Your parcel will be delivered within 3 – 4 business days.  

🇮🇳 INDIA
‍Delivery Timeline: Your parcel will be delivered around 8 business days*  
*Please note our delivery to India is taking longer than usual due to the current COVID-19 situation. We’re grateful for your patience.

🇵🇭 PHILIPPINES
Delivery Timeline: Your parcel will be delivered within 5 – 6 business days.  

🇹🇭 THAILAND
‍Delivery Timeline: Your parcel will be delivered within 4 – 5 business days.

 

When will my order ship?
‍Shipping times kick in when your item(s) have left our distribution centre. Please allow for 1-2 business days for processing at our distribution centre before your order is shipped.

How much duty and tax will I have to pay?
‍We're unable to supply estimated duties and taxes as this information will vary by country. Please note that if you place an order online, you will be responsible for all duties, taxes and customs charges. If your order is then refused, you will still be responsible for charges incurred in shipping the package.

Can you adjust the value of my order?
‍No. We are required by law to disclose the full value of the package content.

Do you ship to P.O boxes or rural postal codes and zip codes?
‍Sorry, we do not ship to P.O. Boxes or rural postal codes and zip codes in Asia at this time.

Do you ship to an APO/FPO/DPO address?
‍Sorry, we do not ship to APO/FPO/DPO addresses in Asia at this time.